User Agreement

1. Description of Service

ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT is a mobile application that provides information about current events, news, and social posts in the city. Users have the opportunity to share content, explore, and interact. The application allows users to create profiles, share content, engage with other users, and discover current events related to the city.

2. Terms of Use

  • Legal and Ethical Use: The application can only be used for legal and ethical purposes.
  • Prohibition of Inappropriate Content: Inappropriate, offensive, misleading, obscene, or illegal content cannot be shared.
  • Responsibility: Users are responsible for all activities conducted through their accounts.
  • Content Use: The content of the application cannot be copied, distributed, or used for commercial purposes without the written permission of ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT.
  • Respect for Rights: Users are obligated to respect the rights of other users.

3. Account Creation and Management

User Profile

  • Accurate Information: Users must create accounts with accurate and up-to-date information.
  • Profile Editing: Profile photos and other personal information can be edited by the user.
  • Update Obligation: Users are responsible for keeping their account information updated.
  • Account Deletion: Users can delete their accounts at any time through the application.

Security Settings

  • Password Security: Users are responsible for keeping their passwords secure and changing them regularly.
  • Blocking Management: Blocked users can be managed from the "Security Settings" section.
  • Security Breach: In case of unauthorized access or security breach, users must immediately notify ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT.

4. Content Sharing and Interaction

Content Sharing

  • Sharing Features: Users can share content like news, posts, and reels by adding titles, descriptions, and photos.
  • Copyrights: The copyright and legal responsibility for the shared content belong to the user.
  • Content Accuracy: Users are responsible for the accuracy and reliability of the content.
  • Content Deletion: Users can delete their shared content at any time.
  • Moderation and Content Review: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT reserves the right to review and remove shared content if necessary.

Comments and Interaction

  • Interaction Rules: Users can comment on and interact with other users' posts.
  • Respectful Communication: A respectful and constructive language should be used during interactions.
  • Violation Cases: Inappropriate or offensive comments may be removed by ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT.

5. Explore Section

  • Access to Current Content: Users can follow up on current city news and events through the "Explore" section.
  • Content Providers: News agencies and other content providers can share content within the application.
  • No Accuracy Guarantee: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT does not guarantee the accuracy of the content in the explore section.
  • User Responsibility: Users access the discovered content at their own responsibility.
  • Location Feature: The app may use users' locations to list nearby businesses and display locations on a map.

6. Notification Preferences

  • Customizable Notifications: Users can customize their SMS, email, and in-app notification preferences.
  • Settings Management: Notification settings can be managed in the "Settings" section of the app.
  • Mandatory Notifications: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT may send notifications for important updates and announcements.

7. Help Request and Support

  • Support Requests: Users can request support through the "Help Request" section within the app.
  • Request Tracking: Users can view their help requests and previous records.
  • Quick Response: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT commits to responding to help requests as quickly as possible.

8. Invite a Friend

  • Invite Feature: Users can invite their friends via the app.
  • Permissioned Communication: Invitations are sent via SMS or email with the user's consent.
  • Privacy: Users must use third-party contact details only with their consent when sending invitations.

9. Data Collection and Privacy Policy

  • Data Processing: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT collects and processes users' personal data in accordance with its privacy policy.
  • Data Usage: Collected data is used to enhance the user experience and improve the services of the application.
  • Privacy Policy: Users can review the "Privacy Policy" for detailed information on how their data is used.
  • Location Data: The app may use users' location data to list nearby businesses and provide map features.

10. Intellectual Property Rights

  • Ownership: All content, design, logos, and software in the application belong to ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT or the relevant rights holders.
  • Personal Use: Users can view and download these materials for personal use only.
  • Prohibited Actions: Commercial use, copying, or distribution is prohibited.

11. Limitation of Liability

  • No Guarantee: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT does not guarantee that the application will be uninterrupted or error-free.
  • Loss or Damage: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT is not responsible for any loss or damage resulting from the content shared on the app.
  • Risk Acceptance: Users accept the risks that may arise from using the app.

12. Pricing and Purchases

  • Free Services: The ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT app is generally free, but some features or services may be paid.
  • Purchase Policies: In-app purchases are made in accordance with Apple App Store and Google Play Store policies and the Distance Sales Agreement.
  • Refunds and Cancellations: Refund and cancellation processes are subject to the return policies of the respective stores.
  • Restore Purchases: Users have the right to restore the content or services they purchased.

13. E-Commerce Services

  • Product Sales: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT sells products through the application based on the B2C model. The application is not a marketplace; we are directly the seller and responsible for all products. Users or third parties cannot sell products.
  • Order Process: Users can purchase products by adding them to their cart and completing the payment process.
  • Delivery: Purchased products are sent to the address specified by the user through contracted cargo companies.
  • Delivery Time: Delivery times may vary depending on the product and region and will be specified during the order process.
  • Cargo Tracking: Users can track their orders through the application using the cargo tracking number.
  • Right of Withdrawal: In accordance with the Consumer Protection Law, users have the right to withdraw within 7 (seven) days after receiving the product without giving any reason and without paying any penalty.
  • Return Process: Return requests can be submitted through the application or customer service. You can choose your refund method during the return request (digital wallet or original payment method).
  • Refund Methods: The refund amount is refunded according to your preferred method:
    • To in-app digital wallet (fast refund - instant)
    • To original payment method (credit card, bank account - 7-14 business days)
    Wallet refund option is faster and available instantly. You can transfer your wallet balance to your bank account free of charge at any time.
  • Non-Returnable Products: Products that are not suitable for hygiene and health reasons, disposable products, products that spoil quickly, and custom-made products cannot be returned.
  • Damaged/Defective Products: If the product is delivered damaged or defective, users can request an exchange or return by notifying within 7 days.

14. Digital Wallet System

  • Wallet Definition: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT application provides users with a Turkish Lira (TL) based digital wallet service.
  • Loading Money: Users can load TL to their wallets through secure payment methods (credit card, debit card, bank transfer).
  • Wallet Usage: Wallet balance can be used for all in-app payments (e-commerce, advertising, etc.).
  • Refund Transactions: Refunds from e-commerce product returns and ad cancellations are transferred directly to the user's wallet as TL.
  • Money Withdrawal: Users can transfer their wallet balance to their bank accounts within certain limits and conditions.
  • Transaction History: All wallet transactions (loading, spending, refund, withdrawal) can be viewed through the application.
  • Security: Wallet transactions are carried out through encrypted channels and protected with security measures.
  • Responsibility: Users are responsible for ensuring account security and preventing unauthorized access.

15. Ad Creation and Management

  • Ad Creation: Users can create paid advertising campaigns through the application.
  • Campaign Durations: Ads can be published for different periods (7 days, 14 days, 30 days, etc.).
  • Pricing: Advertising fees are calculated on a daily basis and collected before the campaign starts.
  • Payment Methods: Ad payments can be made with wallet balance or other payment methods.
  • Campaign Cancellation: Users can cancel active advertising campaigns at any time.
  • Refund Calculation: In case of cancellation, the fee calculated for the remaining days is automatically refunded to the wallet. For example, if a 7-day campaign of 7,000 TL is canceled on the 3rd day, 4,000 TL for the remaining 4 days will be refunded to the wallet. No refund is made for the days the campaign has been published.
  • Ad Content: Users are responsible for ensuring that their ad content complies with legal regulations, community rules, and application policies.
  • Content Review: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT reserves the right to review ad content and remove inappropriate content from publication.
  • Inappropriate Content Sanctions: When inappropriate, misleading, or unlawful ad content is detected, the ad may be removed from publication and no refund may be issued.

16. Advertisements and Third-Party Services

  • Ad Display: Advertisements may be shown within the application.
  • Personalized Ads: Ads may be customized according to users' interests and preferences.
  • Ad Platforms: Third-party ad platforms like Google Ads and Google AdMob may be used within the app.
  • Ad Content: Third-party ads and links may appear in the app.
  • Disclaimer of Liability: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT is not responsible for the content or reliability of these ads or third-party services.
  • User Responsibility: Users should act at their own risk when accessing third-party sites.

17. Notifications and Communication

  • Information: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT may send notifications about app updates, service changes, and promotions.
  • Preference Management: Users can manage their notification and communication preferences in the "Notification Settings" section.
  • Current Information: Users must provide up-to-date contact information for official communications.

18. Legal Compliance and Dispute Resolution

  • Legal Binding: This agreement is subject to the laws of the Republic of Turkey and will be interpreted and enforced accordingly.
  • Authorized Courts: The Courts and Enforcement Offices have jurisdiction in the resolution of disputes.
  • Legal Compliance: Users agree to comply with local and international laws while using the application.

19. Contract Amendments

  • Right to Amend: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT reserves the right to change this user agreement at any time.
  • Notification: Changes will be announced via the app or through notifications sent to users.
  • Acceptance: Continuing to use the app after the changes implies acceptance of the new terms.

20. Account Termination and Suspension

  • ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT's Rights: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT may suspend or terminate users' accounts if it detects behavior that violates the agreement or the law.
  • User Rights: Users have the right to close and delete their accounts at any time through the "Account Settings" section of the app.
  • Data Processing: After account closure, user data will be processed in accordance with the privacy policy.

21. Disclaimer of Responsibility

  • Content Responsibility: ALTİÜÇ - ZEKİ YILDIRIM İNŞAAT does not accept responsibility for the accuracy, reliability, or legality of the content shared by users.
  • User Review: Users should conduct their own research before relying on the information obtained through the app.

22. Contact Information

  • Support and Communication: For any questions, suggestions, or complaints, you can contact us: